Important Notice: By using the bk499 platform, you confirm that you have read and fully agree to these Terms & Conditions. If you object to any of these terms, please refrain from using the platform.
1 General Terms & Conditions
Bk499 is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms & Conditions ("Terms") form a legal agreement between bk499 and its users. By opening an account or using the platform, you automatically agree to these Terms.
These Terms are written in English for the convenience of users in Bangladesh. Please note that these Terms & Conditions may be updated at any time, and continued use of the platform after any changes take effect will be considered acceptance of the revised terms.
Compliance with bk499's Terms & Conditions is mandatory for all members. Violations may result in temporary or permanent account closure, and any pending winnings or bonuses may be forfeited.
- This platform is intended for entertainment purposes only.
- Bk499 reserves the right to modify, suspend, or discontinue its services at any time.
- All content and design on the platform are the intellectual property of bk499.
- Bk499's decision shall be final in the resolution of any disputes.
2 Account Registration & Eligibility
To open an account on bk499, you must meet the following requirements. Compliance with each condition as outlined in the Terms & Conditions is mandatory.
- Age Requirement: You must be at least 18 years of age. Opening or using an account by minors is strictly prohibited.
- One Account: Each person may hold only one account. If multiple accounts are created, all associated accounts will be closed.
- Accurate Information: You must provide complete, accurate, and truthful information at the time of registration. Submitting false information is a violation of these terms.
- Password Security: Keeping your account password confidential is your responsibility. bk499 is not liable for any loss resulting from sharing your password with others.
- Verification: bk499 may request identity verification documents at any time. Failure to provide them within the specified timeframe may result in temporary account suspension.
- One Device / IP: Operating multiple accounts from the same device or IP address is strictly prohibited.
Warning: Use of bk499 by minors is strictly prohibited. Parents and guardians are urged to keep their devices and accounts out of reach of children.
3 Bonus & Promotion Terms
Bk499 offers a variety of bonuses and promotional offers for its members. Each bonus comes with specific terms and conditions under these rules that must be followed.
The welcome bonus is available to new members on their first deposit only. Once claimed, it cannot be claimed again. Weekly cashback and reload bonuses are announced separately for regular members.
- Wagering Requirement: Wagering requirements must be completed before withdrawing bonus funds. Each bonus has its own wagering multiplier.
- Bonus Validity: Each bonus must be used within a specified timeframe. Any unused bonus will be automatically cancelled upon expiry.
- Game Restrictions: Some bonuses are only valid for specific games. Before accepting a bonus, check which games it can be used on.
- Bonus Abuse: Bonus abuse or fraudulent claims will result in forfeiture of the bonus and any associated winnings.
- VIP Bonus: VIP members receive exclusive bonuses not available to regular members.
Tips: Please read the full terms on the relevant page before accepting any bonus. If you have any questions, contact our support team.
4 Betting Rules
You must fully comply with these Terms & Conditions when placing bets on bk499. Once a bet is confirmed, it cannot be changed or cancelled, so please review all details carefully before placing your bet.
- Bet Confirmation: Once a bet is confirmed, it is final. Bets cannot be cancelled for any reason.
- Match Cancellation: If an event is cancelled, the stake for that bet will be returned.
- Odds Changes: The odds displayed at the time of placing a bet will remain in effect.
- Live Betting: Delays may occur in live betting. In disputes arising from network issues, bk499's decision is final.
- Maximum Bet Limit: Maximum bet limits apply to each game and event.
- System Error: bk499 reserves the right to void any bet where a technical error has caused incorrect odds or results to be displayed.
5 Deposit & Withdrawal Terms
The following Terms & Conditions apply to all deposits and withdrawals on bk499. Transactions may be declined if an unverified payment method is used.
- Payment Method: Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
- Minimum Deposit: The minimum deposit amount varies by payment method.
- Withdrawal Verification: Account verification must be completed before making a withdrawal.
- Same Payment Method: Withdrawals are generally processed using the same method used for the original deposit.
- Processing Time: Withdrawal requests are generally processed within 24–72 hours. Faster processing is available for VIP members.
- Third-Party Payments: Depositing or withdrawing through another person's account or via a third party is strictly prohibited.
- Money Laundering: bk499 is committed to preventing money laundering. Failure to cooperate with any investigation into suspicious transactions will result in account closure.
Note: Wagering requirements must be met before withdrawing any bonus funds. Only your own deposited funds may be withdrawn at any time, subject to applicable terms.
6 Prohibited Activities
The following activities are strictly prohibited under bk499's Terms & Conditions. Any involvement in such activities will result in immediate account closure and forfeiture of all winnings.
- Creating or operating multiple accounts.
- Bonus abuse or fraudulently claiming a bonus multiple times.
- Hacking, manipulation, or use of any unauthorized technology on the platform.
- Money laundering or illegal transactions.
- Attempting to access another member's account.
- Attempting to attack bk499's systems or servers.
- Operating an account using a false identity or fraudulent information.
- Creating or using an account on behalf of a minor.
7 Account Closure & Suspension
Bk499 reserves the right to temporarily or permanently suspend an account without prior notice under the following circumstances.
- In the event of a terms violation.
- In the event of suspicious or fraudulent activity.
- Failure to provide verification documents.
- By court order or government directive.
- Due to extended periods of inactivity.
You may also request account closure at any time through our support team. If a balance remains at the time of closure and no terms have been violated, that amount will be refunded.
8 Limitation of Liability
Bk499 always strives to deliver a smooth and uninterrupted service. However, bk499's liability will be limited under the following circumstances.
- Losses resulting from technical errors or server downtime.
- Delays or errors caused by third-party payment providers.
- Bets lost due to internet disconnection.
- Force majeure events such as natural disasters, government orders, or other unforeseen circumstances.
Bk499 shall not be liable for any potential earnings, anticipated winnings, or indirect losses. However, compensation will be considered in cases of direct errors on our part.
9 Responsible Gaming Policy
Responsible gaming is a key part of bk499's Terms & Conditions. We believe gaming should be a source of fun, not problems. That is why we encourage every member to play mindfully and within their means.
- Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
- Session Limit: You have the option to set a limit on how long you play in a single session.
- Self-Exclusion: If you feel that gaming is having a negative impact on your life, you can opt for a temporary or long-term self-exclusion at any time.
- Reality Check: Your gaming time and spending summary will be displayed at regular intervals.
To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.
10 Changes & Updates
Bk499 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes will be updated on this page and reflected in the "Last Updated" date.
For significant changes, you may be notified via your registered email or through a platform notification. Continued use of the platform following any changes constitutes your acceptance of the updated terms.
- We recommend reviewing this page regularly.
- If you object to the updated terms, please withdraw your balance before closing your account.
- If you have any questions about the terms, please contact our support team.
Contact: For any questions or complaints regarding these Terms & Conditions, please contact our support team:
[email protected]